Network Rail publishes autism friendly guide to travelling by train

Network Rail publishes autism friendly guide to travelling by train

Network Rail publishes autism friendly guide to travelling by train: KX passengers Network Rail has produced a guide to help autistic people confidently and independently travel by train. It’s been developed in partnership with the National Autistic Society, after research was conducted with groups that represent passengers with specific needs, to look into additional ways the railway could be made more accessible for everyone. The online guide shows the sights and sounds passengers could expect to experience when using the railway. It covers every stage of a journey, from purchasing tickets, to getting to the right platform, to finding a seat on the train. It has links to examples of sounds that could be heard at a busy station and photographs of everything from common signs, departure boards, and uniformed staff to ask for help. It also offers advice on how to get to a station and what to bring. Susan Holden, Network Rail’s stations customer experience manager, said: “After conversations with the National Autistic Society it became clear that we could do more to help prepare autistic people for travelling by train. Stations can be noisy and busy places, and although our staff are very well trained to […]

Click here to view original web page at www.networkrailmediacentre.co.uk

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